Privacy Policy

Privacy Policy

At WH Distributing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.

  • Non-Personal Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information

  • To process and fulfill your orders.

  • To provide customer support and respond to inquiries.

  • To send promotional emails (with your consent).

  • To improve our website and services through analytics.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:

  • Payment processors for transaction completion.

  • Shipping providers to deliver your orders.

  • Analytics services to improve website performance.

4. Cookies

We use cookies to enhance user experience, track website performance, and remember your preferences. You can manage cookie settings through your browser.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. However, no method of online transmission or storage is 100% secure.

6. Your Rights

  • Access: Request a copy of the data we hold about you.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request that we delete your data, subject to legal and operational requirements.

To exercise these rights, contact us at [contact information].

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.

Shipping Policy

1. Shipping Regions

We ship to select locations worldwide. Please check during checkout to confirm shipping availability to your region.

2. Processing Times

  • Orders are processed within [X] business days.

  • Customized or bulk orders may require additional processing time.

3. Shipping Rates and Methods

  • Shipping fees are calculated at checkout based on your location and order size.

  • We offer standard and expedited shipping options.

4. Delivery Times

Delivery times vary by destination and shipping method. Estimated delivery times will be provided during checkout.

5. Tracking Your Order

A tracking number will be provided once your order is shipped. Use this number to monitor your shipment’s progress.

6. Delays

WH Distributing is not responsible for delays caused by customs, carriers, or unforeseen circumstances.